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Auth & Identity

Official Status

Active Incidents

MINOR

Development instances only - Apple rejecting emails

Status: identified — Started 6d ago

We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end. In the meantime, we recommend using test emails (<https://clerk.com/docs/guides/development/testing/test-emails-and-phones#email-addresses>) or an email address from a non-Apple domain to test/send emails from your development instances.

Components

Authentication & User
Operational
Machine authentication
Operational
Webhooks
Operational
Hosted UIs (Account Portal)
Operational
Session management
Operational
Multi-tenant authentication
Operational
SCIM
Operational
Billing
Operational
Email delivery
Degraded
SMS delivery
Operational
Dashboard
Operational
Dashboard analytics
Operational
Dashboard search
Operational
Application "Go live"
Operational
Platform API
Operational

90-Day Uptime History

90 days agoToday
Issue-Free Days58 of 76d monitored
OperationalDegradedPartialOutageUnknown

Event Log

Status changed to DegradedDegraded

2h ago

Status changed to DegradedDegraded

8h ago

Status changed to DegradedDegraded

14h ago

Status changed to DegradedDegraded

20h ago

Status changed to DegradedDegraded

Oct 3, 3:31 PM

Status changed to DegradedDegraded

Oct 3, 9:30 AM

Status changed to DegradedDegraded

Oct 3, 3:29 AM

Status changed to DegradedDegraded

Oct 2, 9:28 PM

Status changed to DegradedDegraded

Oct 2, 3:28 PM

Status changed to DegradedDegraded

Oct 2, 9:28 AM

Resolved: Dashboard increased latencyRESOLVED

Oct 2, 6:29 AM

Status changed to DegradedDegraded

Oct 2, 3:28 AM

Status changed to DegradedDegraded

Oct 1, 9:28 PM

Dashboard increased latencyMINOR

We have implemented a fix for this incident and are monitoring to ensure the issue does not recur.

Oct 1, 4:10 PM

Status changed to DegradedDegraded

Oct 1, 3:27 PM

Status changed to DegradedDegraded

Oct 1, 9:27 AM

Status changed to DegradedDegraded

Oct 1, 3:26 AM

Status changed to DegradedDegraded

Sep 30, 9:26 PM

Status changed to DegradedDegraded

Sep 30, 3:25 PM

Status changed to DegradedDegraded

Sep 30, 9:25 AM

Status changed to DegradedDegraded

Sep 30, 3:25 AM

Status changed to DegradedDegraded

Sep 29, 9:25 PM

Status changed to DegradedDegraded

Sep 29, 3:24 PM

Status changed to DegradedDegraded

Sep 29, 9:24 AM

Status changed to DegradedDegraded

Sep 29, 3:24 AM

Status changed to DegradedDegraded

Sep 28, 9:24 PM

Status changed to DegradedDegraded

Sep 28, 3:23 PM

Development instances only - Apple rejecting emailsMINOR

We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end. In the meantime, we recommend using test emails (<https://clerk.com/docs/guides/development/testing/test-emails-and-phones#email-addresses>) or an email address from a non-Apple domain to test/send emails from your development instances.

Sep 28, 3:23 PM

Status changed to OperationalOperational

Sep 28, 10:37 AM

Status changed to OperationalOperational

Sep 28, 4:36 AM

Status changed to OperationalOperational

Sep 21, 8:31 AM

Status changed to OperationalOperational

Sep 21, 2:31 AM

Status changed to OperationalOperational

Sep 20, 8:31 PM

Status changed to OperationalOperational

Sep 20, 2:31 PM

Status changed to OperationalOperational

Sep 20, 8:30 AM

Status changed to OperationalOperational

Sep 20, 2:30 AM

Status changed to OperationalOperational

Sep 19, 8:30 PM

Status changed to OperationalOperational

Sep 19, 2:30 PM

Status changed to DegradedDegraded

Sep 19, 1:30 PM

Status changed to OperationalOperational

Sep 19, 9:00 AM

Status changed to OperationalOperational

Sep 19, 2:59 AM

Status changed to OperationalOperational

Sep 18, 8:59 PM

Status changed to OperationalOperational

Sep 18, 2:59 PM

Status changed to OperationalOperational

Sep 18, 8:59 AM

Status changed to OperationalOperational

Sep 18, 2:59 AM

Status changed to OperationalOperational

Sep 17, 8:59 PM

Status changed to OperationalOperational

Sep 17, 2:59 PM

Status changed to OperationalOperational

Sep 17, 8:58 AM

Status changed to OperationalOperational

Sep 17, 2:58 AM

Status changed to OperationalOperational

Sep 16, 8:58 PM

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