Clerk
Auth & Identity
Active Incidents
Development instances only - Apple rejecting emails
Status: identified — Started 6d ago
We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end. In the meantime, we recommend using test emails (<https://clerk.com/docs/guides/development/testing/test-emails-and-phones#email-addresses>) or an email address from a non-Apple domain to test/send emails from your development instances.
Components
90-Day Uptime History
Event Log
2h ago
8h ago
14h ago
20h ago
Oct 3, 3:31 PM
Oct 3, 9:30 AM
Oct 3, 3:29 AM
Oct 2, 9:28 PM
Oct 2, 3:28 PM
Oct 2, 9:28 AM
Oct 2, 6:29 AM
Oct 2, 3:28 AM
Oct 1, 9:28 PM
We have implemented a fix for this incident and are monitoring to ensure the issue does not recur.
Oct 1, 4:10 PM
Oct 1, 3:27 PM
Oct 1, 9:27 AM
Oct 1, 3:26 AM
Sep 30, 9:26 PM
Sep 30, 3:25 PM
Sep 30, 9:25 AM
Sep 30, 3:25 AM
Sep 29, 9:25 PM
Sep 29, 3:24 PM
Sep 29, 9:24 AM
Sep 29, 3:24 AM
Sep 28, 9:24 PM
Sep 28, 3:23 PM
We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end. In the meantime, we recommend using test emails (<https://clerk.com/docs/guides/development/testing/test-emails-and-phones#email-addresses>) or an email address from a non-Apple domain to test/send emails from your development instances.
Sep 28, 3:23 PM
Sep 28, 10:37 AM
Sep 28, 4:36 AM
Sep 21, 8:31 AM
Sep 21, 2:31 AM
Sep 20, 8:31 PM
Sep 20, 2:31 PM
Sep 20, 8:30 AM
Sep 20, 2:30 AM
Sep 19, 8:30 PM
Sep 19, 2:30 PM
Sep 19, 1:30 PM
Sep 19, 9:00 AM
Sep 19, 2:59 AM
Sep 18, 8:59 PM
Sep 18, 2:59 PM
Sep 18, 8:59 AM
Sep 18, 2:59 AM
Sep 17, 8:59 PM
Sep 17, 2:59 PM
Sep 17, 8:58 AM
Sep 17, 2:58 AM
Sep 16, 8:58 PM
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