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Intercom

Operational— checked 3d ago

Communication & Email

Official Status

90-Day Uptime History

90 days agoToday
Issue-Free Days55 of 72d monitored
OperationalDegradedPartialOutageUnknown

Event Log

Status changed to OperationalOperational

Jun 17, 7:22 AM

Status changed to OperationalOperational

Jun 17, 1:21 AM

Status changed to OperationalOperational

Jun 16, 7:20 PM

Status changed to OperationalOperational

Jun 16, 1:20 PM

Status changed to OperationalOperational

Jun 16, 7:19 AM

Status changed to OperationalOperational

Jun 16, 1:18 AM

Status changed to OperationalOperational

Jun 15, 7:18 PM

Status changed to OperationalOperational

Jun 15, 1:18 PM

Status changed to OperationalOperational

Jun 15, 7:17 AM

Status changed to OperationalOperational

Jun 15, 1:17 AM

Status changed to OperationalOperational

Jun 14, 7:17 PM

Status changed to OperationalOperational

Jun 14, 1:17 PM

Status changed to OperationalOperational

Jun 14, 7:16 AM

Status changed to OperationalOperational

Jun 14, 1:16 AM

Status changed to OperationalOperational

Jun 13, 7:15 PM

Status changed to OperationalOperational

Jun 13, 1:15 PM

Status changed to OperationalOperational

Jun 13, 7:15 AM

Status changed to OperationalOperational

Jun 13, 1:14 AM

Resolved: Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)RESOLVED

Jun 12, 7:13 PM

Status changed to OperationalOperational

Jun 12, 7:13 PM

Status changed to DegradedDegraded

Jun 12, 2:31 PM

Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)MINOR

There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.

Jun 12, 2:30 PM

Status changed to OperationalOperational

Jun 12, 10:35 AM

Status changed to OperationalOperational

Jun 12, 4:34 AM

Status changed to OperationalOperational

Jun 11, 10:34 PM

Status changed to OperationalOperational

Jun 11, 4:34 PM

Resolved: Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regionsRESOLVED

Jun 11, 10:34 AM

Status changed to OperationalOperational

Jun 11, 10:34 AM

Status changed to Partial OutagePartial Outage

Jun 11, 9:54 AM

Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regionsMAJOR

We are investing a high rate of errors in the mobile SDK endpoints and mobile push functionality in the EU and Australian hosting regions.

Jun 11, 9:54 AM

Status changed to OperationalOperational

Jun 11, 4:17 AM

Status changed to OperationalOperational

Jun 10, 10:17 PM

Resolved: Login issuesRESOLVED

Jun 10, 4:16 PM

Status changed to OperationalOperational

Jun 10, 4:16 PM

Status changed to DegradedDegraded

Jun 10, 1:19 PM

Login issuesMINOR

Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.

Jun 10, 1:19 PM

Status changed to OperationalOperational

Jun 10, 7:29 AM

Status changed to OperationalOperational

Jun 10, 1:29 AM

Status changed to OperationalOperational

Jun 9, 7:29 PM

Status changed to OperationalOperational

Jun 9, 1:28 PM

Status changed to OperationalOperational

Jun 9, 7:28 AM

Status changed to OperationalOperational

Jun 9, 1:27 AM

Status changed to OperationalOperational

Jun 8, 7:27 PM

Status changed to OperationalOperational

Jun 8, 1:26 PM

Resolved: Investigating: Compromised version of intercom-client npm package and intercom-php RESOLVED

Jun 8, 11:53 AM

Status changed to OperationalOperational

Jun 8, 7:25 AM

Status changed to OperationalOperational

Jun 8, 1:25 AM

Status changed to OperationalOperational

Jun 7, 7:24 PM

Status changed to OperationalOperational

Jun 7, 1:24 PM

Status changed to OperationalOperational

Jun 7, 7:23 AM

Sites Using Intercom

98 analyzed sites depend on Intercom. If this service goes down, these sites may be affected.

View all 98 sites →

Status data polled every 60 seconds. History retained for 90 days. Snapshots stored on status changes.