MongoDB Atlas

8h ago

We are continuing to investigate reports of Atlas Data Federation and Online Archive schema tables failing to load. As a workaround, please connect directly and run the sqlGetSchema command: https://www.mongodb.com/docs/sql-interface/schema/view/ If that does not work, you may need to generate the schema first: https://www.mongodb.com/docs/sql-interface/schema/create/#create-schema-using-mongosh It appears to affect only a very small number of users, but we will keep this alert open until the issue is resolved.

8h ago

Feb 13, 5:57 PM

Feb 13, 5:57 PM

Feb 13, 4:11 PM

We have identified the root cause and are working on backfilling those records with AWS support. We have also disabled that ip range for new clusters so moving forward this issue will not be hit for new AWS clusters.

Feb 13, 4:11 PM

Feb 13, 7:55 AM

Feb 13, 7:55 AM

Feb 13, 7:21 AM

We are currently investigating reports of the slow loading of the Atlas web UI.

Feb 13, 7:20 AM

Feb 12, 11:11 PM

Feb 12, 11:09 PM

Feb 12, 10:11 PM

We have implemented the fix. Customers will now be able to create new clusters on AWS.

Feb 12, 10:10 PM

Feb 9, 9:49 PM

Feb 9, 9:48 PM

Feb 9, 9:47 PM

Feb 9, 9:46 PM

Feb 9, 9:45 PM

Feb 9, 9:44 PM

Feb 9, 9:43 PM

Feb 9, 9:42 PM

Feb 9, 9:41 PM

Feb 9, 9:40 PM

Feb 9, 9:39 PM

Feb 9, 9:38 PM