Twilio

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 19, 9:40 AM

Aug 19, 7:55 AM

We have observed a recovery in SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 19, 7:50 AM

Aug 19, 6:10 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 19, 6:08 AM

Aug 19, 1:55 AM

Aug 18, 10:15 PM

Aug 18, 9:01 PM

Aug 18, 8:35 PM

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 18, 8:09 PM

Aug 18, 7:54 PM

Aug 18, 7:50 PM

Twilio Console application login is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 1 hour or as soon as more information becomes available.

Aug 18, 5:13 PM

We have identified the cause of the issue causing failures when attempting to login to Flex via SSO and have applied mitigations. Customers can login to Flex via SSO as normal. We will provide another update in 30 minutes or as soon as more information becomes available.

Aug 18, 5:10 PM

Aug 18, 4:36 PM

Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 18, 2:56 PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 18, 2:30 PM

Aug 18, 1:54 PM

Aug 18, 10:16 AM

We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 18, 10:14 AM

Aug 18, 9:04 AM

Aug 18, 7:54 AM

Aug 18, 6:07 AM

Aug 18, 5:22 AM

Aug 18, 1:53 AM

We have observed a recovery in SMS delivery from Twilio to Free Caraibe network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 18, 12:33 AM

Aug 17, 10:35 PM

Aug 17, 10:08 PM

Our monitoring systems have detected a potential issue with Programmable messaging API returned 503s to customers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Aug 17, 9:57 PM

We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 17, 9:26 PM

Aug 17, 7:53 PM

We have observed a recovery in User Authentication Identity SNA failure increase for AT&T in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 17, 6:54 PM

Aug 17, 5:38 PM

Aug 17, 5:29 PM

A fix has been implemented and we are monitoring the results.

Aug 17, 2:32 PM

Aug 17, 1:52 PM

Aug 17, 1:32 PM

We have observed a recovery in SMS delivery from Twilio Phone Numbers to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 17, 10:49 AM

Aug 17, 10:09 AM

Aug 17, 8:32 AM

Aug 17, 7:52 AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 17, 6:24 AM

Aug 17, 1:52 AM

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Iraq and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 16, 11:36 PM

Our engineers have implemented a fix and are monitoring system performance related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide another update in 4 hours or as soon as more information becomes available.

Aug 16, 8:28 PM

Aug 16, 7:52 PM

We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Aug 16, 7:12 PM

Aug 16, 1:52 PM

Aug 16, 7:51 AM

Aug 16, 1:51 AM