🦊StackFox

Zoom

Degraded— checked just now

Productivity

Official Status

Active Incidents

MINOR

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.

Status: identified — Started 2d ago

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

MINOR

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

Status: identified — Started 2d ago

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Components

Zoom Blog
Operational
Zoom Chat
Operational
Zoom Clips
Operational
Zoom Community
Operational
Zoom CX - Global
Operational
Zoom CX - APAC
Operational
Zoom CX - AUSTRALIA
Operational
Zoom CX - EMEA
Operational
Zoom CX - JAPAN
Operational
Zoom CX - LATIN AMERICA
Operational
Zoom CX - NORTH AMERICA
Degraded
Zoom Developer Platform
Operational
Zoom Docs
Operational
Zoom Events
Operational
Zoom Mail
Degraded
Zoom Meetings
Operational
Zoom Notes
Operational
Zoom Phone - Global
Operational
Zoom Phone - APAC
Operational
Zoom Phone - AUSTRALIA
Operational
Zoom Phone - EMEA
Operational
Zoom Phone - HONG KONG/CHINA
Operational
Zoom Phone - JAPAN
Operational
Zoom Phone - LATIN AMERICA
Operational
Zoom Phone - NORTH AMERICA
Degraded
Zoom Revenue Accelerator
Operational
Zoom Rooms
Operational
Zoom Subscriptions
Operational
Zoom Support
Operational
Zoom Website
Operational
Zoom Workforce Management
Operational
Zoom Survey
Operational
Clinical Notes
Operational
Zoom Tasks
Operational
Zoom Video Management
Operational
Zoom Virtual Agent - Global
Operational
Zoom Virtual Agent - APAC
Operational
Zoom Virtual Agent - AUSTRALIA
Operational
Zoom Virtual Agent - EMEA
Operational
Zoom Virtual Agent - JAPAN
Operational
Zoom Virtual Agent - LATIN AMERICA
Operational
Zoom Virtual Agent - NORTH AMERICA
Operational
Apps by Zoom
Operational
Zoom Build Platform
Operational
Zoom Hub
Operational
Zoom Quality Management
Operational

90-Day Uptime History

90 days agoToday
Issue-Free Days27 of 90d monitored
OperationalDegradedPartialOutageUnknown

Event Log

Resolved: Service Degradation Affecting Zoom Contact Center SMS in US RegionRESOLVED

15m ago

Service Degradation Affecting Zoom Contact Center SMS in US RegionMINOR

On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

27m ago

Status changed to DegradedDegraded

2h ago

Status changed to DegradedDegraded

8h ago

Resolved: Service Degradation affecting multiple Services in the North America regionRESOLVED

11h ago

Service Degradation affecting multiple Services in the North America regionMINOR

We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.

12h ago

Status changed to DegradedDegraded

14h ago

Status changed to DegradedDegraded

20h ago

Status changed to DegradedDegraded

May 20, 6:13 AM

Status changed to DegradedDegraded

May 20, 12:13 AM

Status changed to DegradedDegraded

May 19, 6:12 PM

Status changed to DegradedDegraded

May 19, 12:11 PM

Status changed to DegradedDegraded

May 19, 6:11 AM

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.MINOR

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

May 19, 3:56 AM

Status changed to DegradedDegraded

May 19, 12:10 AM

Status changed to DegradedDegraded

May 18, 6:09 PM

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.MINOR

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

May 18, 6:08 PM

Status changed to OperationalOperational

May 18, 2:32 PM

Status changed to OperationalOperational

May 18, 8:31 AM

Status changed to OperationalOperational

May 18, 2:30 AM

Status changed to OperationalOperational

May 17, 8:29 PM

Status changed to OperationalOperational

May 17, 2:28 PM

Resolved: Service Degradation Affecting a Subset of Users in Web Mail and CalendarRESOLVED

May 17, 8:40 AM

Status changed to OperationalOperational

May 17, 8:28 AM

Status changed to DegradedDegraded

May 17, 5:08 AM

Status changed to DegradedDegraded

May 16, 11:08 PM

Status changed to DegradedDegraded

May 16, 5:07 PM

Resolved: Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.RESOLVED

May 16, 4:04 PM

Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.MINOR

A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

May 16, 2:24 PM

Status changed to DegradedDegraded

May 16, 11:07 AM

Resolved: Users may have experienced intermittent issues with accessing the zoom.com homepage.RESOLVED

May 16, 8:04 AM

Users may have experienced intermittent issues with accessing the zoom.com homepage.NONE

On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.

May 16, 7:46 AM

Status changed to DegradedDegraded

May 16, 5:06 AM

Status changed to DegradedDegraded

May 15, 11:05 PM

Status changed to DegradedDegraded

May 15, 5:05 PM

Status changed to DegradedDegraded

May 15, 11:05 AM

Status changed to DegradedDegraded

May 15, 5:05 AM

Status changed to DegradedDegraded

May 14, 11:05 PM

Status changed to DegradedDegraded

May 14, 5:04 PM

Status changed to DegradedDegraded

May 14, 11:04 AM

Status changed to DegradedDegraded

May 14, 5:03 AM

Status changed to DegradedDegraded

May 13, 11:03 PM

Status changed to DegradedDegraded

May 13, 5:03 PM

Status changed to DegradedDegraded

May 13, 11:02 AM

Status changed to DegradedDegraded

May 13, 5:02 AM

Status changed to DegradedDegraded

May 12, 11:01 PM

Service Degradation Affecting a Subset of Users in Web Mail and CalendarMINOR

The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

May 12, 11:01 PM

Status changed to OperationalOperational

May 12, 6:31 PM

Status changed to OperationalOperational

May 12, 12:31 PM

Status changed to OperationalOperational

May 12, 6:30 AM

Status data polled every 60 seconds. History retained for 90 days. Snapshots stored on status changes.