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Zoom

Degraded— checked just now

Productivity

Official Status

Active Incidents

MINOR

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Status: identified — Started 8d ago

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Components

Zoom Blog
Operational
Zoom Chat
Operational
Zoom Clips
Operational
Zoom CX - Global
Operational
Zoom CX - APAC
Operational
Zoom CX - AUSTRALIA
Operational
Zoom CX - EMEA
Operational
Zoom CX - JAPAN
Operational
Zoom CX - LATIN AMERICA
Operational
Zoom CX - NORTH AMERICA
Operational
Zoom Developer Platform
Operational
Zoom Canvas
Operational
Zoom Events
Operational
Zoom Mail
Operational
Zoom Meetings
Operational
My Notes
Operational
Zoom Phone - Global
Degraded
Zoom Phone - APAC
Operational
Zoom Phone - AUSTRALIA
Operational
Zoom Phone - EMEA
Operational
Zoom Phone - HONG KONG/CHINA
Operational
Zoom Phone - JAPAN
Operational
Zoom Phone - LATIN AMERICA
Operational
Zoom Phone - NORTH AMERICA
Degraded
Zoom Revenue Accelerator
Operational
Zoom Rooms
Operational
Zoom Subscriptions
Operational
Zoom Support
Operational
Zoom Website
Operational
Zoom Workforce Management
Operational
Zoom Survey
Operational
Clinical Notes
Operational
Zoom Tasks
Operational
Zoom Video Management
Operational
Zoom Virtual Agent - Global
Operational
Zoom Virtual Agent - APAC
Operational
Zoom Virtual Agent - AUSTRALIA
Operational
Zoom Virtual Agent - EMEA
Operational
Zoom Virtual Agent - JAPAN
Operational
Zoom Virtual Agent - LATIN AMERICA
Operational
Zoom Virtual Agent - NORTH AMERICA
Operational
Apps by Zoom
Operational
Zoom Build Platform
Operational
Zoom Hub
Operational
Zoom Quality Management
Operational
Zoom Workflows
Operational
Zoom Paper
Operational
Zoom Slides
Operational
Zoom Sheets
Operational
ZoomMate
Operational
Zoom Node
Operational
Zoom Whiteboard
Operational
Zoom AI Services (ZAS)
Operational

90-Day Uptime History

90 days agoToday
Issue-Free Days42 of 76d monitored
OperationalDegradedPartialOutageUnknown

Event Log

Status changed to DegradedDegraded

1h ago

Resolved: Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionRESOLVED

3h ago

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionNONE

On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.

4h ago

Status changed to DegradedDegraded

7h ago

Status changed to DegradedDegraded

13h ago

Resolved: Service degradation affecting Developer Documentation WebsiteRESOLVED

17h ago

Service degradation affecting Developer Documentation WebsiteMINOR

The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

19h ago

Status changed to DegradedDegraded

19h ago

Status changed to DegradedDegraded

Oct 3, 10:43 AM

Status changed to DegradedDegraded

Oct 3, 4:42 AM

Status changed to DegradedDegraded

Oct 2, 10:41 PM

Status changed to DegradedDegraded

Oct 2, 4:41 PM

Status changed to DegradedDegraded

Oct 2, 10:41 AM

Status changed to DegradedDegraded

Oct 2, 4:41 AM

Status changed to DegradedDegraded

Oct 1, 10:41 PM

Resolved: Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and EventsRESOLVED

Oct 1, 5:54 PM

Status changed to DegradedDegraded

Oct 1, 4:40 PM

Resolved: Service Degradation Affecting Zoom for Google Workspace Add-OnRESOLVED

Oct 1, 4:22 PM

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and EventsNONE

On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.

Oct 1, 4:08 PM

Service Degradation Affecting Zoom for Google Workspace Add-OnMINOR

The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 1, 11:52 AM

Status changed to DegradedDegraded

Oct 1, 10:40 AM

Status changed to DegradedDegraded

Oct 1, 4:40 AM

Status changed to DegradedDegraded

Sep 30, 10:40 PM

Status changed to DegradedDegraded

Sep 30, 4:39 PM

Status changed to DegradedDegraded

Sep 30, 10:38 AM

Status changed to DegradedDegraded

Sep 30, 4:38 AM

Resolved: Service Degradation Affecting Zoom Phone in the EU01 cluster.RESOLVED

Sep 30, 1:21 AM

Service Degradation Affecting Zoom Phone in the EU01 cluster.MINOR

On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.

Sep 30, 1:07 AM

Status changed to DegradedDegraded

Sep 29, 10:38 PM

Status changed to DegradedDegraded

Sep 29, 4:38 PM

Status changed to DegradedDegraded

Sep 29, 10:38 AM

Status changed to DegradedDegraded

Sep 29, 4:38 AM

Resolved: Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.RESOLVED

Sep 28, 11:36 PM

Status changed to DegradedDegraded

Sep 28, 10:38 PM

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.MINOR

The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Sep 28, 10:15 PM

Status changed to DegradedDegraded

Sep 28, 4:38 PM

Status changed to DegradedDegraded

Sep 28, 10:37 AM

Status changed to DegradedDegraded

Sep 28, 4:36 AM

Service Degradation Affecting Customer Using Polycom Devices Going OfflineMINOR

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Sep 25, 5:45 PM

Status changed to OperationalOperational

Sep 21, 9:00 AM

Status changed to DegradedDegraded

Sep 21, 5:00 AM

Status changed to OperationalOperational

Sep 20, 11:01 PM

Status changed to OperationalOperational

Sep 20, 5:00 PM

Status changed to DegradedDegraded

Sep 20, 3:00 PM

Status changed to OperationalOperational

Sep 20, 9:00 AM

Status changed to DegradedDegraded

Sep 20, 6:00 AM

Status changed to DegradedDegraded

Sep 20, 12:00 AM

Status changed to OperationalOperational

Sep 19, 10:30 PM

Status changed to OperationalOperational

Sep 19, 4:30 PM

Status changed to OperationalOperational

Sep 19, 10:30 AM

Status data polled every 60 seconds. History retained for 90 days. Snapshots stored on status changes.