Zoom
Productivity
Active Incidents
Service Degradation Affecting Customer Using Polycom Devices Going Offline
Status: identified — Started 8d ago
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Components
90-Day Uptime History
Event Log
1h ago
3h ago
On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
4h ago
7h ago
13h ago
17h ago
The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
19h ago
19h ago
Oct 3, 10:43 AM
Oct 3, 4:42 AM
Oct 2, 10:41 PM
Oct 2, 4:41 PM
Oct 2, 10:41 AM
Oct 2, 4:41 AM
Oct 1, 10:41 PM
Oct 1, 5:54 PM
Oct 1, 4:40 PM
Oct 1, 4:22 PM
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
Oct 1, 4:08 PM
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 1, 11:52 AM
Oct 1, 10:40 AM
Oct 1, 4:40 AM
Sep 30, 10:40 PM
Sep 30, 4:39 PM
Sep 30, 10:38 AM
Sep 30, 4:38 AM
Sep 30, 1:21 AM
On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.
Sep 30, 1:07 AM
Sep 29, 10:38 PM
Sep 29, 4:38 PM
Sep 29, 10:38 AM
Sep 29, 4:38 AM
Sep 28, 11:36 PM
Sep 28, 10:38 PM
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Sep 28, 10:15 PM
Sep 28, 4:38 PM
Sep 28, 10:37 AM
Sep 28, 4:36 AM
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Sep 25, 5:45 PM
Sep 21, 9:00 AM
Sep 21, 5:00 AM
Sep 20, 11:01 PM
Sep 20, 5:00 PM
Sep 20, 3:00 PM
Sep 20, 9:00 AM
Sep 20, 6:00 AM
Sep 20, 12:00 AM
Sep 19, 10:30 PM
Sep 19, 4:30 PM
Sep 19, 10:30 AM
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